We have prepared this report using the current Global Reporting Initiative guidelines, the UN Global Compact, and feedback from our employees, shareholders, customers, partners, and the community of nongovernmental organizations (NGOs).

We believe that this information is a faithful representation of our business operations, presented in the context of our social and economic responsibility to our employees, shareholders, customers, partners, and the communities in which we operate.

Technology and Transformation
As networking technology empowers people and organizations worldwide, we have discovered many opportunities for sparking transformation and supporting positive change. Cisco is committed to realizing full value from these opportunities.

More than a decade ago, the network was positioned to become the platform to enable transactions entering orders on-line, conducting Internet-based searches, and e-mail. Today, we believe we are about to enter the next major phase of the Internet's impact on business and life experiences, and it will be driven by collaboration and Web 2.0 technologies. We believe this next phase will have a dramatic impact on productivity, innovation, the way we communicate, and the way we live.

Technology, when combined with process change, has the ability to influence all aspects of our business and personal lives, including our contribution to the global economy. Cisco's long-standing commitment to corporate social responsibility (CSR) extends from transforming global education to building healthier, more productive communities through to our green initiative and the commitments we have made to corporate sustainability.
In this third annual Corporate Citizenship Report, we provide details on our progress in addressing corporate social responsibility, the risks and opportunities that affect the sustainability of our business, and our contributions to the global community.

Companies in today's global economy are not only accountable for the quality of their products and the profitability of their businesses, they also have an obligation to fulfill social and environmental commitments to their employees, customers, partners, and shareholders as well as to the communities in which they operate. Cisco's commitments are built on our ability to help facilitate collaboration and provide citizens, communities, countries, and businesses with access to information and opportunities that improve the way people work, live, play, and learn. In this way, we can increase the power of the human network.
Since Cisco's inception, we have had a culture and philosophy of corporate social responsibility and community involvement. It is embedded in our DNA and driven through our vision, strategic planning, and execution. The results of Cisco's efforts are reflected in the prestigious awards we have received over the years for our exemplary global business practice.

Cisco is committed to environmental responsibility in our business operations, products, and network architecture design. This past year, we established an EcoBoard to set an environmental strategy and oversee companywide environmental programs. We believe that through the power of the network, people are empowered to work, live, play, and learn in an environmentally sustainable way. This can be accomplished through reduction in transportation-related emissions using collaborative technologies such as Cisco TelePresence and Cisco Unified Communications, and also through improvements in workspace utilization and reductions in energy consumption. Our own collaborative technologies have the ability to reduce our carbon footprint by decreasing employee travel, and in turn we can show our customers, partners, suppliers and how to do the same.
Working with our social development partners, we continue to apply networking technology and expertise to expand educational opportunities in communities around the world, creating jobs, strengthening economies, and raising standards of living. These social benefits open new opportunities for us all
I invite you to review and comment on our efforts. This report provides updates on our progress on the United Nations Global Compact, Global Reporting Initiative (GRI), and Key Performance Indicators (KPIs). I'm proud of the successes we have achieved to date, and I'm looking forward to the future and how together we can improve our global community.

Success and Corporate Social Responsibility
Good corporate citizenship makes good business sense. Cisco's success depends on the expectations of our global stakeholders and the strength of the social, economic, and environmental systems upon which we all depend.

A Letter from Tae Yoo
Cisco believes that building a strong portfolio of social investments is much like building a strong network infrastructure: as you multiply connections and productive interactions, you also multiply the benefits. Just as networks link people to each other and to shared resources, our corporate citizenship initiatives link the company's business strategy to our stakeholders' socioeconomic and environmental concerns.
Cisco's corporate social responsibility programs and partnerships make it possible for us to give back to the global community in many significant ways, at various levels of involvement. We are pleased to report that by leveraging our human, technical, financial, and business resources, we and our partners have made a real difference in our targeted areas of educational transformation, socioeconomic progress, and environmental stewardship.
This year marks the tenth anniversary of the Cisco Networking Academy, a pioneering e-learning program that now operates in more than 160 countries and has touched more than 2 million students-an ever-growing percentage of them women in many regions. Students acquire technical skills that enable them to participate in an economy increasingly driven by technological initiatives, which in turn helps energize local economies and bring underserved communities across the digital divide. The Networking Academy program is but one aspect of a comprehensive strategy that aims to achieve educational transformation by reinforcing and expanding our educational initiatives on a broad front.

The right partnerships are critical to the success of our Corporate Social Responsibility programs. Ranging from nongovernmental organizations and nonprofits to public schools and consultants, our partners help us identify specific needs, apply appropriate technologies and practices, and convert good intentions into tangible results.
With the help of our partners, we are: creating an innovative model for global learning that turns schools into community hubs (the 21st Century Schools Initiative); bringing low-cost communication to farmers in rural India to give them access to agricultural support (the Life Lines India Project); helping the Lebanese people rebuild their economy and recover from war (Partnership for Lebanon); providing access to network-based educational resources and technology to approximately 30000 students in 15 African countries (New Partnership for Africa's Development); and moving forward with many other initiatives.

In all these endeavors our goal is to empower individuals and communities by giving them the means and the knowledge to bring about positive and lasting change within the context of their own cultures. Whether the effects are direct and dramatic, or residual and subtle, we work to ensure that we have achieved the measurable results that demonstrate we are on the right track. And judging by the initiatives described in this report, it is clear that we are.

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